Getting Assistance During Your TOEFL^® At Home Test

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Video duration: 0:58

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INSTRUCTOR: If you experience a technical issue during a TOEFL at-home test, here's how to get help right away. To contact the proctor, just speak to get their attention. The proctor will usually respond right away, but it may take 30 to 60 seconds since they are also monitoring other test takers. If the proctor is trying to chat with you, the chat box will open on your screen.

If you get disconnected from the test but you still have internet service, inform the proctor by speaking or typing through the live chat.

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He selects the Live Chat.

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You can try to reconnect to the test by returning to the link in your confirmation email or ETS account.

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The Home page.

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If you are unable to reconnect to the test or contact the proctor, you can call for assistance. For more tips about being ready for test day, visit the TOEFL website.

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E.t.s dot, org, forward slash, t.o.e.f.l.